List or search knowledge articles
Returns articles filtered by collection, customer, or segment. When
query is provided, performs a semantic search and returns the closest
matches.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
Search query; when set, performs semantic search
Filter by a single collection or a list of collections
cash_application, collections, company, credit_risk, deductions, disputes, payments Filter to a customer scope
Filter to a segment scope
Max results when searching
Response
Successful Response
Article ID
When this article was first created
Article title
Playbook collection
Declarative, procedural, or document
declarative, document, procedural Published or archived
archived, published Visibility: shared, segment, or customer
shared, segment, customer What this article covers
Full article content
Customer this article is scoped to
Segment this article is scoped to
When last published
When archived
Reference document attachment
Attached file
Latest version metadata
